Last updated: February 18, 2026
EPM Agent ("we", "our", or "us") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered Oracle EPM assistant service.
Account Information: When you create an account or request a demo, we collect your name, email address, company name, job title, and phone number.
Usage Data: We collect information about how you interact with EPM Agent, including queries made, features used, and session duration. This data is used to improve the service and is not shared with third parties.
EPM Metadata: To provide our service, we store EPM metadata (dimension names, member names, hierarchies, and aliases) in your dedicated instance. This metadata is used exclusively for your organization's queries.
Technical Data: We automatically collect IP addresses, browser type, device information, and access timestamps for security and performance monitoring.
Financial Data: EPM Agent queries your Oracle EPM environment in real-time and returns results directly to you. We do not store, persist, or log your financial data values. Query results are transient and not retained after your session.
EPM Credentials: Your Oracle EPM credentials are encrypted using Fernet (AES-128) encryption and stored in your isolated instance. We do not have access to your plaintext credentials.
We do not sell, trade, or rent your personal information. We may share data with:
We implement industry-standard security measures including:
Account Data: Retained for the duration of your subscription plus 30 days after termination.
Usage Data: Retained for 12 months in anonymized form for service improvement.
EPM Metadata: Retained in your isolated instance for the duration of your subscription. Deleted within 30 days of subscription termination.
Conversation History: Retained for 30 days within your instance for context continuity, then automatically purged.
Depending on your jurisdiction, you may have the right to:
To exercise these rights, contact us at privacy@epmagent.com.
Our marketing website uses minimal cookies for essential functionality (session management, form submissions). We do not use third-party tracking cookies. The EPM Agent application uses JWT tokens stored in local storage for authentication.
Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses where required.
EPM Agent is a business-to-business service and is not directed at individuals under 18. We do not knowingly collect information from children.
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of the service after changes constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy, please contact us: